Part Time Customer Service Executive - Nesta Deansgrange

Part Time Customer Service Executive Vacancy

Job Title: Part time Customer Service Executive

Location: Deansgrange

Hours: 20 hours per week

Thursday: 16.00pm-20.00pm

Saturday: 09.00am-17.30pm

Sunday: 09.00am-17.30pm

Bank Holiday Monday’s: 11.00am-16.00pm

A successful Customer Service Executive at Nesta has experience in providing world-class customer service and working as part of a team. If you are a proven, successful leader with a history of exceeding expectations and are looking for an opportunity to grow your career, then our Customer Service Executive position is for you!

Main Duties

• Assist the Branch team in the day to day running of the store.

• Demonstrate a sales-focused and customer-centric behaviour when interacting with our customers.

• Driving product and insurance sales

• Provide a welcoming environment to customers

• Respond to customer inquiries in a timely manner and address their concerns quickly.

• Identify and celebrate operational successes, as well as develop and implement plans to address opportunities.

• Experience in day-to-day financial duties

• Communicate effectively with colleagues and customers.

Skills/Qualifications

• Previous experience in similar role ie: retail/hotel

• Excellent communication skills

• Highly motivated and can work off own initiative

• Excellent administration skills

• Passion for sales and customer service excellence.

• Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook.

• 3rd Level Education preferred but not required